What people really say about Viasat
Who knows Viasat better than the people who use it every day? Reading customer reviews can be a crucial step when choosing an internet provider. You get useful insights into common issues people have with their service and you get insider info about the pros and cons (ok, mostly cons) of a service. Though sorting through angry reviews might dent your confidence in a company, you can learn a lot about what to expect from customer service, billing practices, and the best ways to fix problems if you run into them. Just remember to take them with a grain of salt.
(5/5)
“From my long term experience with various sat internet providers Exede/Viasat is by far the best available option in my rural area.”
–D. Phillip
Verified User
(0.5/5)
“It’s slow. When sold to me, I was told I could watch Netflix, no problem. It’s horrible.”
–M. Yeowell
Verified User
(0.5/5)
“This is not much faster than the old AOL dialup speed and really lacks for surfing or gaming.”
–W. Weber
Verified User
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Read our Viasat customer reviews.
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382 Viasat customer reviews.
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Gary M | 03-31-2024
Verified User
Much better than when I had Hughesnet
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Bryan B | 03-30-2024
It works fast but hard getting a tech to come out when their is a problem
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Ann T | 02-23-2024
Verified User
Very slow. Impossible to download large files. Graphics frequently do not build due to speed. Only use as it is all that is available. Prices are ridiculously high for the level service. Anxiously awaiting something better in this rural area.
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Celena P | 10-24-2023
Wish the upload speed was faster. I can't get a work from home job because I can't even get 2 upload speed. But other than that it's pretty good.
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Nancy W | 10-17-2023
Verified User
poor service. it goes out with the least amout of weather.also cant watch on weekends or evening due to overload on node. not really equitable when i pay $200 per month.
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Belinda H | 10-09-2023
Very expensive! Service is unreliable. Because it is satellite, clouds wreak havoc with service.
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Chandra N | 10-05-2023
Being in a very rural area, it's nice to have options that provide me with wifi that's reliable and relatively fast. A little pricey but acceptable.
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Brian W | 10-04-2023
Worst internet ever
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Jonathan H | 10-04-2023
Sad thing about the viasat and their service is I read all these reviews and they're all bad and I don't see anybody from viasat doing anything about it, it's like they don't even give a crap that's why they (viasat) sucks
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