What people really say about Cox
Who knows Cox better than the people who use it every day? Reading customer reviews can be a crucial step when choosing an internet provider. You get useful insights into common issues people have with their service and you get insider info about the pros and cons (ok, mostly cons) of a service. Though sorting through angry reviews might dent your confidence in a company, you can learn a lot about what to expect from customer service, billing practices, and the best ways to fix problems if you run into them. Just remember to take them with a grain of salt.
(4/5)
“A little pricey but works great.”
–Kief C.
Verified User
(4/5)
“I have speed as advertised and only had one outage in four years.”
–Robert S.
(2/5)
“If you are into sports Cox is your type of cable. MULTIPLE sports stations”
–Sandra M.
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Read our Cox Communications customer reviews.
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705 Cox Communications customer reviews.
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Heather H | 03-28-2024
Very happy with service but always interested in a lower price or any discounts
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Monty W | 03-24-2024
Every week for some reason there’s an outage. Sometime it seems like I’m paying for service I’m not getting.
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Mary C | 03-23-2024
Verified User
I have been with Cox about a year. They showed up to do a job, did it and they were gone. Very professional. No problems since.
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Twigger D | 03-19-2024
Verified User
Cutes in and out all the time. Also lose total connection almost nightly
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Sheila B | 03-18-2024
I love my Roku televisions But the only problem I have with them i’ve been having trouble with my Internet connection And then the past I have own Quite a few rotelle television and always has been with them till now
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Patricia K | 03-06-2024
Verified User
I've had nothing but problems from the start, finding charges that shouldn't be there. Prices are very high for as slow as my service is. The only thing I enjoyed was the gentleman that helped me fix my bill after pointing out the issues. I will look elsewhere when I move.
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