Xfinity
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* Data effective 007/28/23. Offers and availability may vary by location and are subject to change.
Our Xfinity internet review
Feb 22, 2024 | Share
Xfinity is one of the fastest internet providers with nationwide coverage. Its internet plans offer a ton of value with fast speeds at competitive rates. Xfinity is primarily a cable ISP (internet service provider), meaning it uses coaxial cable to deliver internet service. Cable internet is fast and reliable, second only to fiber internet.
Some Xfinity competitors offer fiber internet, and we do recommend fiber over cable internet if you can get it. But fiber internet isn’t widely available yet. Technically, Xfinity also offers fiber internet, but its single fiber plan is prohibitively expensive and unavailable in most areas.
Pros
- Great value
- Variety of plans
- Fantastic bundling options
Cons
- Price hikes after promotional period
Compare Xfinity internet plans and pricing
| Package | Price | Speed | View on Xfinity site |
|---|---|---|---|
| Connect* | $20.00/mo. | 75Mbps | Shop Xfinity Plans |
| Connect More** | $35.00/mo. | 200Mbps | Shop Xfinity Plans |
| Fast# | $55.00/mo. | 400Mbps | Shop Xfinity Plans |
| Superfast# | $70.00/mo. | 800Mbps | Shop Xfinity Plans |
| Gigabit# | $80.00/mo. | 1Gbps | Shop Xfinity Plans |
| Gigabit Extra** | $85.00/mo. | 1,200Mbps | Shop Xfinity Plans |
| Gigabit X2*** | $120.00/mo. | 2,000Mbps | Shop Xfinity Plans |
*For 12 months. No term contract. Taxes and equipment not included. Includes $10/mo automatic payments and paperless billing discount. Prices may vary by location.
**No term contract. Taxes not included. Includes $10/mo automatic payments and paperless billing discount. Prices may vary by location.
#For 24 months. No term contract. Taxes and equipment not included. Includes $10/mo automatic payments and paperless billing discount. Prices may vary by location.
*** No term contract. Taxes and equipment not included. (xFi getaway required). Included up to $10 mo. auto pay & paperless discount. Package not available in all cities.
Find out if Xfinity is available in your area.
Xfinity’s speeds: What’s best for you?
Xfinity has great plan variety when it comes to speed and your budget. Keep in mind, Xfinity’s pricing varies by region.
The Fast internet plan provides 400Mbps of internet speed for an affordable $55.00 per month—that’s enough speed for the average household at a decent value.
Larger families and heavy internet users should consider the Superfast internet plan. At $65 per month, it provides 800Mbps of internet speed, which is enough internet speed for just about anyone.
Those with tighter budgets can take a closer look at the Connect More plan, it’s $25 less per month than the Fast plan but provides half of the speed (200Mbps).
Xfinity’s high-tier Gigabit and Gigabit Extra plans only make sense if you have the most extreme bandwidth needs. Think households with six or more people or those who frequently need to download huge amounts of data.
Be sure to use our How Much Speed Do I Need? tool to find out the ideal internet speed for your home.
How fast are your Xfinity speeds?
Click below for a quick speed test and find out.
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Xfinity data caps
Xfinity internet plans have a 1.2 TB data cap—plenty of data for the average customer. But if you do go over, Xinifty gives customers a pass for the first data overage. After that, you get hit with a $10 fee for every 50 GB over your cap, up to a maximum of $100 a month.
There are two ways you can get unlimited data with an Xfinity internet plan:
- You can sign up for xFi Complete for an extra $25 per month. It also includes an upgraded Xfinity gateway (modem/router) rental.
- You can add unlimited data to any Xfinity internet plan for $30 per month.
Our favorite plan: Xfinity’s Fast internet plan provides 400Mbps for $55 per month, and is one of the better cable internet deals offered anywhere in the market. For some perspective, Spectrum, another huge cable ISP, sells customers 300Mbps for $50 per month. The country’s next largest cable ISP, Cox, charges $59.99 for just 250Mbps.
Xfinity’s Fast internet plan is a good deal matched only by a few fiber ISPs.
Xfinity ongoing deals and promotions + bundles
Add Xfinity mobile and get $25 a month off internet faster than a gig. Also, get unlimited data and Wi-Fi equipment for 24 months.Xfinity internet fees
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Xfinity’s installation fee is generally $100, though that is subject to change based on region. The equipment rental and other fees are standard for cable internet providers.
Xfinity internet installation, equipment, and contracts
At $100, Xfinity’s install fee is something you want to try to avoid by opting to self-install. Xfinity’s equipment is pretty good, and it has some attractive offers and features that make renting equipment tempting. Regarding contracts, there isn’t much flexibility—most plans require at least a 12-month contract.
Xfinity installation
For $100, Xfinity sends a technician to your residence to connect you to its network and set up your equipment. If your residence already has an active Xfinity internet connection, you can just self-install for free.
Self-installation with Xfinity is easy. All you need to do is connect your equipment to power and connect an active coaxial cable to the back of the modem. From there, the Xfinity app walks you through the rest of the process.
Xfinity equipment
Xfinity recently came out with its new XB-7 internet gateway, a modem/router combo that uses the best cable internet standard, DOCSIS 3.1. The XB-7 has four Ethernet ports and integrates well with the Xfinity App’s control and troubleshooting features.
Xfinity bundles its equipment rental and unlimited data feature with the xFi complete add-on, which costs $25 a month on top of your regular rates.
Xfinity internet contracts
Xfinity plan contracts vary by region and plan, but getting Xfinity internet typically requires at least a 12-month contract. If you terminate your plan early, prepare to pay early termination fees of $10 for every month remaining on your contract.
Xfinity internet plans also have price hikes after the promotional period ends. The amount of varies between regions and plans.
Xfinity internet customer ratings
| Overall Rating | Reliability Rating | Customer Service Rating | Speed Rating | Price Rating | |
|---|---|---|---|---|---|
| Xfinity customer satisfaction rating | 3.9/5 | 3.9/5 | 3.7/5 | 4.0/5 | 3.5/5 |
| Average rating* | 3.7/5 | 3.7/5 | 3.6/5 | 3.8/5 | 3.4/5 |
*Based on our annual customer satisfaction survey.
Xfinity received great feedback in our annual customer satisfaction survey, placing near the top in every category. Xfinity earned the highest ratings for internet speed for the second year in a row. Further complimenting Xfinity’s speeds, 93% of surveyed Xfinity customers said its service meets their needs.
When you look at the numbers, Xfinity’s plans offer more speed for less money than other big cable ISPs. And it probably has one of the best cable infrastructures in the country. What’s more, customers gave Xfinity high marks across the board, suggesting that Xfinity doesn’t just provide great speeds but provides a consistently great customer experience.
How Xfinity compares to the competition
| Provider | Plan price range | Speeds (range) | User rating* | Order online |
|---|---|---|---|---|
| Xfinity | $20.00–$120.00 | 75–2,000Mbps | 3.7/5* | View Plans |
| AT&T | $55.00–$250.00/mo. | 25–5,000Mbps | 3.7/5* | |
| CenturyLink | $30.00–$75.00/mo. | 100–940Mbps | 3.6/5* | |
| Verizon | $49.99–$94.99/mo. | 300–2,300Mbps | 3.9/5* |
*According to our annual customer satisfaction survey
Xfinity’s main competitors are AT&T, CenturyLink, and Verizon. We recommend choosing one of these ISPs over Xfinity only if you can get a fiber internet plan. Fiber is the best type of internet; it’s both faster and more reliable than cable internet. Unfortunately, fiber isn’t available in a lot of areas.
Competitors also usually offer DSL internet, which is drastically inferior to Xfinity’s cable internet—mainly because it’s a lot slower. DSL plans typically have poor value as well, offering less speed for the money.
Read our full reviews of Xfinity vs its main internet competitors
Is Xfinity right for you?
Xfinity is an excellent choice if you don’t have access to fiber internet. Even if you can get fiber, it’s still worth considering Xfinity internet plans because of their great value. Xfinity also has a good variety of internet plans to choose from, making it easy to find something that matches your needs and budget.
Xfinity may not be the best fit if you’re looking for a flexible contract, as it doesn’t have month-to-month options for its standard internet plans. Xfinity does offer a prepaid internet plan, but it’s slow, pricey, and requires a modem purchase—not a great deal.
If you’re looking for fast internet speeds at a good price, Xfinity is hard to beat. Overall, Xfinity is a great ISP that gives a lot for your money: high speeds, great features, and good equipment.
Shop Xfinity InternetFAQ about Xfinity
Where can I get Xfinity internet?
Xfinity is available in more areas than any other cable ISP. Enter your zip code to see if you can get Xfinity in your area.
Is Xfinity internet fast?
Xfinity is the fastest cable internet provider—and it even has plans that outpace some fiber ISPs. In fact, Xfinity customers gave the highest speed ratings in our latest internet customer satisfaction survey.
What’s the best Xfinity internet plan?
Xfinity’s Fast plan is a great fit for the average household, offering 400Mbps for just $55 per month.
Customers with larger households or big bandwidth needs should look at the Super Fast plant, which provides 800Mbps for $65.
Xfinity also offers one of the cheapest cable plans with 200Mbps for just $25 a month.
Shop Xfinity Plans
How much does Xfinity charge for an install?
Xfinity installation fees vary by region and plan, but Xfinity typically charges $100 for professional install. Self-install is free.
Methodology
Our HighSpeedInternet.com editorial team bases our analyses on customer input from our annual customer satisfaction survey, results from our speed test tool, and proprietary internet provider data on speeds and pricing. To strengthen our research, we look closely at provider contracts to get hard-to-find information on price hikes, data caps, and extra fees, and we keep tabs on the latest news reports and online reviews. When applicable, we also rely on our personal experiences testing these services.
