Find internet service and providers in Illinois
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Overview of internet satisfaction and availability in Illinois
Illinois has access to some of the fastest internet providers in the US. Xfinity, rated as the fastest ISP in our customer satisfaction survey, has the most coverage in Illinois. AT&T is the state’s primary fiber internet provider, with fiber coverage in the Chicago area, Springfield, Urbana, and along the southwest border. Astound Broadband is another major cable internet provider in Illinois, primarily concentrated in the Chicago area. Most of Illinois also has access to fixed-wireless internet through T-Mobile or Verizon.
Internet providers received an average satisfaction rating of 3.7 out of 5 stars from customers in Illinois.
That ranks Illinois 27th nationwide for internet customer satisfaction.
Learn more about our methodologyInternet customer satisfaction in Illinois
3.7/5 average customer satisfaction rating
27th
national ranking for customer satisfaction
$71.52 average price per payment for internet, per household
90.4% of the time, advertised speeds meet household needs
3.6/5 average customer service rating of internet services
3.7/5 average reliability rating of services state-wide
Population:
12,518,071 people
2.51 average people per household
$74,000 average income per household
42 average age per household
59% of population employed
4% higher than national average
Ranked 16th nationally
0% lower than national average
Ranked 36th nationally
15% higher than national average
Ranked 9th nationally
7% higher than national average
Ranked 13th nationally
Fastest internet providers in Illinois
| Provider | Avg download speed | Avg upload speed | Availability | Order online |
|---|---|---|---|---|
| i3 Broadband | 212.82 Mbps | 162.75 Mbps | 56.15% | View Plans for i3 Broadband |
| Wabash Communications | 212.4 Mbps | 113.42 Mbps | 78.81% | View Plans for Wabash Communications |
| Breezeline | 201.45 Mbps | 181.57 Mbps | 49.26% | View Plans for Breezeline |
| CTI Fiber | 196.98 Mbps | 180.72 Mbps | 16.07% | View Plans for CTI Fiber |
| XFINITY | 190.27 Mbps | 21.17 Mbps | 95.78% | View Plans for Xfinity |
Internet by tech type
| Internet tech type | Avg download speed | % of people with access | % availability | Learn more |
|---|---|---|---|---|
| 5G Home | 245 Mbps | 98.82% | 76.73% | See all providers for 5G Home |
| Cable | 858.83 Mbps | 97.18% | 88.76% | See all providers for Cable |
| DSL | 408.09 Mbps | 56.16% | 78.44% | See all providers for DSL |
| Fiber | 2403.91 Mbps | 76.55% | 81.67% | See all providers for Fiber |
| Fixed Wireless | 52.31 Mbps | 90.64% | 74.29% | See all providers for Fixed Wireless |
| LTE Home | 150 Mbps | 0.13% | 98% | See all providers for LTE Home |
| Satellite | 100 Mbps | 100% | 100% | See all providers for Satellite |
Best cities for internet in Illinois
Cities in Illinois with the fastest internet
| City | Avg download speed | Avg upload speed | Fiber availability | Fastest provider |
|---|---|---|---|---|
| Wood River | 285.41 Mbps | 151.52 Mbps | 85% | Spectrum |
| Midlothian | 267.84 Mbps | 20.16 Mbps | 95% | XFINITY |
| Lockport | 251.53 Mbps | 28.65 Mbps | 67% | XFINITY |
| North Aurora | 241.17 Mbps | 27.48 Mbps | 73% | XFINITY |
| Highland Park | 229.29 Mbps | 27.05 Mbps | 93% | Verizon Wireless |
| Springfield | 222.64 Mbps | 47.79 Mbps | 83% | i3 Broadband |
| Chicago Ridge | 217.39 Mbps | 54.16 Mbps | 96% | XFINITY |
Wood River is the best city in Illinois for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. Midlothian and Lockport also earn top rankings, according to our data.
The most connected cities in Illinois
| City | Population | Percent with access to high speed internet | Percent with access to fiber internet | Percent with access to 3+ providers |
|---|---|---|---|---|
| Chicago | 2,695,835 | 100% | 100% | 100% |
| Springfield | 139,584 | 100% | 95% | 100% |
| Peoria | 132,813 | 100% | 100% | 100% |
| Joliet | 147,100 | 100% | 100% | 100% |
| Aurora | 208,456 | 100% | 100% | 100% |
| Rockford | 181,218 | 100% | 100% | 100% |
| Schaumburg | 76,801 | 100% | 100% | 100% |
| Elgin | 121,595 | 100% | 100% | 100% |
Chicago is the most internet-connected city in Illinois. Chicago makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of Chicago's residents also have access to three or more internet providers—an uncommon number of options compared to the rest of the state. Springfield and Peoria also make it to the top of our list.
Top cities in Illinois
Chicago
Population: 2,695,835
Median income: $69,834
104.9 Mbps
avg. download speed
40.14 Mbps
avg. upload speed
100% have access to high speed internet
100% have access to fiber internet
100% have access to 3 or more providers
Aurora
Population: 208,456
Median income: $105,835
170.19 Mbps
avg. download speed
59.37 Mbps
avg. upload speed
100% have access to high speed internet
100% have access to fiber internet
100% have access to 3 or more providers
Rockford
Population: 181,218
Median income: $55,250
180.83 Mbps
avg. download speed
20.88 Mbps
avg. upload speed
100% have access to high speed internet
100% have access to fiber internet
100% have access to 3 or more providers
Methodology
HighSpeedInternet.com relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.
Illinois FAQs
Which is the best internet provider in Illinois?
T-Mobile and Xfinity are our top ISP picks in Illinois. Xfinity received the best speed ratings in our latest customer satisfaction survey, while T-Mobile customers gave the best overall ratings.
Which internet provider is best in my area?
T-Mobile is likely the best provider in your area. T-Mobile’s 5G Home Internet received the best ratings in our customer satisfaction survey. The service also performed well when we tried it out for ourselves during our T-Mobile 5G Home Internet home test.
However, if you need the fastest speeds, you’re better off going with Xfinity or AT&T. Both offer gig speeds and receive excellent customer ratings.
What is the cheapest and fastest Wi-Fi in Illinois?
Astound is the cheapest ISP in Illinois, with plans starting around $25 per month in the Chicago area. T-Mobile’s 5G Home Internet is also worth checking out, as its flat $50 monthly rate comes with everything you need: self-installation, a rental internet gateway, and unlimited data are all included.
The fastest major ISP in Illinois is AT&T, with fiber internet speeds up to 5,000Mbps.
