Find internet service and providers in Alabama
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Overview of internet satisfaction and availability in Alabama
AT&T and Spectrum are Alabama's most common internet providers, although they're mainly around the major cities. AT&T's peak fiber speeds reach 5,000Mbps, and Spectrum's highest speeds top out at 1,000Mbps. Xfinity's cable internet coverage isn't quite as extensive, bleeding in from Atlanta and extending to Huntsville, Florence, and Tuscaloosa. Verizon, Brightspeed, and WOW! Internet are also available, but if you can't get wired internet, T-Mobile's fixed wireless internet is your best bet over satellite.
Internet providers received an average satisfaction rating of 3.7 out of 5 stars from customers in Alabama.
That ranks Alabama 25th nationwide for internet customer satisfaction.
Learn more about our methodologyInternet customer satisfaction in Alabama
3.7/5 average customer satisfaction rating
25th
national ranking for customer satisfaction
$74.10 average price per payment for internet, per household
87.6% of the time, advertised speeds meet household needs
3.7/5 average customer service rating of internet services
3.7/5 average reliability rating of services state-wide
Population:
4,949,697 people
2.46 average people per household
$51,022 average income per household
42 average age per household
50% of population employed
6% lower than national average
Ranked 47th nationally
2% higher than national average
Ranked 32nd nationally
15% higher than national average
Ranked 11th nationally
8% lower than national average
Ranked 44th nationally
Fastest internet providers in Alabama
| Provider | Avg download speed | Avg upload speed | Availability | Order online |
|---|---|---|---|---|
| NEW HOPE TELEPHONE COOPERATIVE | 236.49 Mbps | 221.97 Mbps | 45.11% | View Plans for New Hope Telephone Cooperative |
| Cooperative Telephone Exchange | 231.43 Mbps | 181.71 Mbps | 41.2% | View Plans for Cooperative Telephone Exchange |
| Troy Cablevision, Inc. | 217.72 Mbps | 154.67 Mbps | 55.89% | View Plans for Troy Cablevision, Inc. |
| Google Fiber | 214.23 Mbps | 177.64 Mbps | 58.73% | View Plans for Google Fiber |
| Copper Valley Telecom | 195.03 Mbps | 177.03 Mbps | 95.83% | View Plans for Copper Valley Telecom |
Internet by tech type
| Internet tech type | Avg download speed | % of people with access | % availability | Learn more |
|---|---|---|---|---|
| 5G Home | 245 Mbps | 96.38% | 79.84% | See all providers for 5G Home |
| Cable | 857.53 Mbps | 92.06% | 83.19% | See all providers for Cable |
| DSL | 284.71 Mbps | 36.68% | 83.68% | See all providers for DSL |
| Fiber | 3538.05 Mbps | 78.64% | 81.58% | See all providers for Fiber |
| Fixed Wireless | 17.27 Mbps | 24.95% | 54.57% | See all providers for Fixed Wireless |
| LTE Home | 150 Mbps | 0.37% | 98% | See all providers for LTE Home |
| Satellite | 100 Mbps | 100% | 100% | See all providers for Satellite |
Best cities for internet in Alabama
Cities in Alabama with the fastest internet
| City | Avg download speed | Avg upload speed | Fiber availability | Fastest provider |
|---|---|---|---|---|
| Hazel Green | 251.12 Mbps | 125.49 Mbps | 72% | Xtream Powered by Mediacom |
| Owens Cross Roads | 236.19 Mbps | 221.45 Mbps | 51% | AT&T |
| Harvest | 223.26 Mbps | 168.53 Mbps | 86% | AT&T |
| Alabaster | 210.76 Mbps | 92.11 Mbps | 89% | AT&T |
| Prattville | 207.15 Mbps | 73.46 Mbps | 67% | WOW! |
| Daphne | 205.05 Mbps | 185.84 Mbps | 76% | C Spire |
| Huntsville | 201.95 Mbps | 125.26 Mbps | 75% | AT&T |
| Pelham | 182.81 Mbps | 32.84 Mbps | 87% | Windstream |
Hazel Green is the best city in Alabama for internet, shooting to the top of the list thanks to a combination of record-setting average download speeds, wide fiber-optic internet availability, and the presence of a reliable and well-rated internet provider. Owens Cross Roads and Harvest also earn top rankings, according to our data.
The most connected cities in Alabama
| City | Population | Percent with access to high speed internet | Percent with access to fiber internet | Percent with access to 3+ providers |
|---|---|---|---|---|
| Birmingham | 501,192 | 100% | 100% | 100% |
| Huntsville | 196,386 | 100% | 100% | 100% |
| Mobile | 270,189 | 100% | 100% | 100% |
| Montgomery | 209,489 | 100% | 100% | 100% |
| Tuscaloosa | 123,355 | 100% | 100% | 100% |
| Dothan | 84,548 | 100% | 100% | 100% |
| Prichard | 22,676 | 100% | 100% | 100% |
| Irondale | 12,463 | 100% | 100% | 100% |
Birmingham is the most internet-connected city in Alabama. Birmingham makes it to the top of the list due to the high number of its residents who have access not only to high-speed internet, but also to fiber internet specifically. A large number of Birmingham's residents also have access to three or more internet providers—an uncommon number of options compared to the rest of the state. Huntsville and Mobile also make it to the top of our list.
Top cities in Alabama
Birmingham
Population: 501,192
Median income: $56,213
107.9 Mbps
avg. download speed
50.18 Mbps
avg. upload speed
100% have access to high speed internet
100% have access to fiber internet
100% have access to 3 or more providers
Mobile
Population: 270,189
Median income: $43,137
153.02 Mbps
avg. download speed
87.93 Mbps
avg. upload speed
100% have access to high speed internet
100% have access to fiber internet
100% have access to 3 or more providers
Montgomery
Population: 209,489
Median income: $54,884
169.79 Mbps
avg. download speed
40.69 Mbps
avg. upload speed
100% have access to high speed internet
100% have access to fiber internet
100% have access to 3 or more providers
Methodology
HighSpeedInternet.com relies on proprietary and exclusive data to analyze the customer and provider trends presented on this page. We analyze millions of results from our speed test tool to determine average statewide speeds, fastest speeds, and availability. Our annual customer satisfaction survey provides us with data for developing the satisfaction rating. We also draw from data provided to us directly by internet providers to determine available tech types and average speeds.
Alabama FAQs
What is a good internet speed?
A good internet speed is 100Mbps per person. We get that number based on a household of five using a 500Mbps cable internet plan with ease. But you may only need a little speed, especially if all you do online is browse websites occasionally and check your email. Our 100Mbps-per-person estimate ensures everyone has enough bandwidth to stream movies and download console games quickly without buffering and slowdowns.
What are the best internet providers in Alabama?
T-Mobile is the best internet provider based on feedback in our latest customer satisfaction survey. It grabs the top slot for overall satisfaction, outranking Verizon (2nd), Xfinity (3rd), AT&T (4th), Spectrum (7th), and WOW! (8th).
In fact, T-Mobile ranks high in every category in our survey, including price, customer service, and reliability satisfaction. Xfinity barely outranks it in speed satisfaction, and Verizon pulls ahead one notch to the top slot in reliability.
Where can I get fiber internet in Alabama?
You can get fiber internet mostly around Andalusia, Birmingham, Hamilton, Henagar, Huntsville, Mobile, Montgomery, Moulton, New Hope, New Market, and Winfield. We even found WOW! Internet's 5Gbps fiber service in Headland.
